Privacy Notice
Effective Date: August 20, 2025
Brand: Plandy
Plandy is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our AI content creation platform and social media post scheduling features. By accessing or using Plandy, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect and Store
We may collect and store the following types of information when you use Plandy:
1.1 Personal Information
Account Information: When you create a Plandy account, we collect information such as your name, email address, and password.
Social Media Account Information: When you connect your social media accounts to Plandy, we collect access tokens or credentials necessary to post content on your behalf.
Contact Information: If you contact our support team, we may collect additional information such as your phone number or other details you provide.
1.2 Usage Data
Content Data: Content generated by users through our AI content creation feature, including text, images, or other media.
Scheduling Data: Information related to your posting schedules, such as dates, times, and selected platforms for publishing content.
Analytics Data: Information about how you interact with Plandy, such as pages visited, features used, and session duration.
1.3 Technical Data
Device and Browser Information: Information about the device and browser you use to access Plandy, including IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track usage, and improve our services. You can manage cookie preferences through your browser settings.
2. Purpose of Data Use
We use the information we collect for the following purposes:
Service Delivery: To provide, operate, and maintain our AI content creation and social media scheduling services.
Content Publishing: To facilitate the publishing of content on your connected social media accounts.
Scheduling Management: To manage and organize your posting schedules as set within the platform.
Service Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of Plandy.
Communication: To respond to your inquiries, provide customer support, and send important updates about our services or policies.
Security: To detect, prevent, and address technical issues, fraud, or unauthorized access to our services.
3. User Rights
We respect your rights regarding your personal information. You have the following rights:
Access: You may request access to the personal information we hold about you.
Correction: You may request correction of any inaccurate or incomplete information.
Deletion: You may request deletion of your stored content, scheduling data, or account information by contacting us.
Disconnect Social Media Accounts: You may disconnect your social media accounts from Plandy at any time through your account settings.
Data Portability: Where applicable, you may request a copy of your data in a structured, commonly used, and machine-readable format.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, such as cloud hosting providers, analytics providers, or payment processors (e.g., Onepay, Sepay, and Momo). These providers are contractually obligated to protect your data and only use it for the purposes we specify.
Social Media Platforms: When you connect your social media accounts to Plandy, we share content and scheduling data with those platforms to facilitate posting on your behalf.
Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Plandy, our users, or others.
5. Payment & Service Fees
Paid Service: Plandy is a paid service. Subscription fees and payment terms are outlined on our platform.
Payment Processing: Payments are processed securely through trusted third-party payment gateways, including Onepay, Sepay, and Momo. We do not store sensitive payment information, such as credit or debit card details, on our servers.
Transaction Data: We may collect and store non-sensitive transaction information, such as payment dates and amounts, to manage your subscription and provide billing support.
6. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server configurations, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
Account and content data are retained while your account is active.
If you request deletion of your data, we will remove it promptly, except where retention is required by law (e.g., for tax or auditing purposes).
8. International Data Transfers
Plandy operates globally, and your information may be transferred to, stored, or processed in countries outside your country of residence, including the United States. These countries may have different data protection laws. We ensure that any international data transfers comply with applicable laws and that appropriate safeguards are in place, such as standard contractual clauses.
9. Children’s Privacy
Plandy is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete it.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through our platform, via email, or by other means. The updated policy will take effect on the date specified at the top of this document. Your continued use of Plandy after the effective date constitutes your acceptance of the updated policy.